The mission of NOLA 311 is to enable greater efficiency, accountability and transparency into non-emergency City services. We are accomplishing this goal by:
- Documenting issues identified by constituents and providing a case reference number for status updates
- Providing a clean hand off to the appropriate City department for service delivery
- Allowing departments to focus on service delivery
NOLA 311 sets the benchmark for exceptional customer service through compassionate, helpful and knowledgeable staff, enabling the government to be transparent, responsive, effective, and efficient.
Monday – Friday
8 a.m. – 5 p.m.
(877) 286-6431 toll free
Or dial 311
Visit NOLA 311 online.